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Résolu

Major system outage

Jul 13, 2026 at 9:03am UTC
Services affectés
Platform
Network
Syncrent API (v2)

Résolu
Jul 13, 2026 at 9:26am UTC

All traffic is being re-routed to our backup infrastructure while we work with our service provider to resolve the underlying issue. All systems are operational for now and no services are impacted.

We will start routing traffic back to our primary infrastructure as soon as the is resolved. This may result in a downtime of 5-10 minutes from 22:00 to 22:30 CEST.

Thank you for your understanding!

/bl/
The Syncrent Team

Mis à jour
Jul 13, 2026 at 9:13am UTC

We are working on routing traffic to our backup infrastructure. Please allow 15-20 minutes for this to be completed

Créé
Jul 13, 2026 at 9:03am UTC

Our platform is currently unavailable due to a temporary outage within the network of a provider we use to offer our services.

The majority of our users running on-premise installations are not affected by this outage in any way.

Thank you for your patience while we restore service.