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upgrading our authentication system to strengthen our infrastructure and enhance your security.\n\nPlease be aware that our platform will not be available during this maintenance.\nSaved sessions will be lost and all passkeys/2FA methods need to be set up again. All affected users have received further instructions via email.\n\nIf there are any further questions about this change, please don't hesitate to contact us. Our technical support is available for you 24x5.\n\nWe appreciate your patience as we make these critical improvements.\n\nSincerely yours,\nThe Syncrent Team\n/le/","published_at":"2026-07-24T23:00:13.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"5459461","type":"status_update","attributes":{"message":"Maintenance ended","published_at":"2026-07-25T02:00:13.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"945644","type":"status_report","attributes":{"title":"[Maintenance] Syncrent ID System","report_type":"maintenance","starts_at":"2026-07-24T23:00:13.000Z","ends_at":"2026-07-25T02:00:13.000Z","affected_resources":[{"status_page_resource_id":"8950840","status":"maintenance"},{"status_page_resource_id":"8950843","status":"maintenance"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5342724","type":"status_update"},{"id":"5459461","type":"status_update"}]}}},{"id":"5393631","type":"status_update","attributes":{"message":"All traffic is being re-routed to our backup infrastructure while we work with our service provider to resolve the underlying issue. All systems are operational for now and no services are impacted. \n\nWe will start routing traffic back to our primary infrastructure as soon as the is resolved. This may result in a downtime of 5-10 minutes from 22:00 to 22:30 CEST. \n\nThank you for your understanding!\n\n/bl/\nThe Syncrent Team","published_at":"2026-07-13T09:26:00.000Z","published_at_timezone":"Berlin","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8950837","status":"resolved"},{"status_page_resource_id":"8950840","status":"resolved"},{"status_page_resource_id":"8950841","status":"resolved"}]}},{"id":"5393507","type":"status_update","attributes":{"message":"We are working on routing traffic to our backup infrastructure. Please allow 15-20 minutes for this to be completed","published_at":"2026-07-13T09:13:00.000Z","published_at_timezone":"Berlin","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8950837","status":"resolved"},{"status_page_resource_id":"8950840","status":"downtime"},{"status_page_resource_id":"8950841","status":"resolved"}]}},{"id":"5393455","type":"status_update","attributes":{"message":"Our platform is currently unavailable due to a temporary outage within the network of a provider we use to offer our services. \n\nThe majority of our users running on-premise installations are not affected by this outage in any way.\n\nThank you for your patience while we restore service.","published_at":"2026-07-13T09:03:00.000Z","published_at_timezone":"Berlin","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8950837","status":"downtime"},{"status_page_resource_id":"8950840","status":"downtime"},{"status_page_resource_id":"8950841","status":"downtime"}]}},{"id":"961640","type":"status_report","attributes":{"title":"Major system outage","report_type":"manual","starts_at":"2026-07-13T09:03:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8950837","status":"resolved"},{"status_page_resource_id":"8950840","status":"resolved"},{"status_page_resource_id":"8950841","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5393631","type":"status_update"},{"id":"5393507","type":"status_update"},{"id":"5393455","type":"status_update"}]}}}]}