Incidents | Syncrent Incidents reported on status page for Syncrent https://status.syncrent.io/en https://d1lppblt9t2x15.cloudfront.net/logos/add84495b630c195a1a899b69584cc6b.png Incidents | Syncrent https://status.syncrent.io/en en [Maintenance] Syncrent ID System https://status.syncrent.io/en/incident/945644 Sat, 25 Jul 2026 02:00:13 -0000 https://status.syncrent.io/en/incident/945644#6f9fab613f98af7f87dd0976dff02629872cb303ce24d1183b060ca34f63c1e4 Maintenance completed [Maintenance] Syncrent ID System https://status.syncrent.io/en/incident/945644 Fri, 24 Jul 2026 23:00:13 -0000 https://status.syncrent.io/en/incident/945644#e7ee7251a206497507d31a4e813c1e2c8bfceb619d6fe21baa9490e3999d440b We're upgrading our authentication system to strengthen our infrastructure and enhance your security. Please be aware that our platform will not be available during this maintenance. Saved sessions will be lost and all passkeys/2FA methods need to be set up again. All affected users have received further instructions via email. If there are any further questions about this change, please don't hesitate to contact us. Our technical support is available for you 24x5. We appreciate your patience as we make these critical improvements. Sincerely yours, The Syncrent Team /le/ Major system outage https://status.syncrent.io/en/incident/961640 Mon, 13 Jul 2026 09:26:00 -0000 https://status.syncrent.io/en/incident/961640#126c0a524be11f8972ad7c7546fbae262c8afe1943dbe6c3dca91dfff5e9812c All traffic is being re-routed to our backup infrastructure while we work with our service provider to resolve the underlying issue. All systems are operational for now and no services are impacted. We will start routing traffic back to our primary infrastructure as soon as the is resolved. This may result in a downtime of 5-10 minutes from 22:00 to 22:30 CEST. Thank you for your understanding! /bl/ The Syncrent Team Major system outage https://status.syncrent.io/en/incident/961640 Mon, 13 Jul 2026 09:13:00 -0000 https://status.syncrent.io/en/incident/961640#905ea4f9defd442f7d96c7182ebbd6be7225650b5f57e1f72c9eeeafaacc6d10 We are working on routing traffic to our backup infrastructure. Please allow 15-20 minutes for this to be completed Major system outage https://status.syncrent.io/en/incident/961640 Mon, 13 Jul 2026 09:03:00 -0000 https://status.syncrent.io/en/incident/961640#8d78392c9c41e6e0453dce1e17480d5c3fa9b3edd5b5909ed5c2f4b955eaba85 Our platform is currently unavailable due to a temporary outage within the network of a provider we use to offer our services. The majority of our users running on-premise installations are not affected by this outage in any way. Thank you for your patience while we restore service.